PT Teledirect Telecommerce

Advertised: 2-12-11 | Closing Date: 1-1-12
 

We are part of the WPP group, the world’s largest communications group. We provide outsourced call-centre services to the largest multinationals in the finance, telecommunications and IT sectors.
Our range of services include customer service, telesales and technical helpdesk. Our other offices in the region are located in Singapore, Hong Kong, Thailand & Malaysia.
Our call centre employs around 100 telemarketers and to aid our expansion, we are looking for individuals with initiative and drive to join our team in our Indonesia office

Telemarketing Team Leader
Jakarta Selatan (Jakarta Raya)

Responsibilities:

• To manage team to deliver total sales target of the project as agreed with clients
• Managing team and coach the Telesales to ensure performance level as well as productivity outputs that meet client’s specific KPI and expectation.
• Carry out continuous training and development of the Telesales
• Communicate sales promotion program to Telesales and lead them to team target
• Summarize sales report and KPI of the team to Telemarketing Manager on daily basis
• Prepare incentive data to Telemarketing Manager
• Build united teamwork

Requirements:

• Having at least bachelor degree in any discipline
• At least 1 year experience of relevant telemarketing experience in a team leader capacity.
• Experience in insurance, &/or banking, &/or telecommunications industry.
• Sales oriented and experienced in managing sales personnel
• Customer focused and bottom-line performance driven
• Demonstrated leadership, excellent team building and interpersonal skills
• Able to communicate effectively with people at all levels
• Excellent analytical, problem solving, decision-making and negotiation skills
• Good command of Bahasa Indonesia & English

If you meet our requirements, please send your updated resume with recent photograph to:

Human Resources Department
PT Teledirect Telecommerce
Menara Prima 12th Floor, Unit F
Jl. Lingkar Mega Kuningan Sub Blok 6.2 Jakarta 12950
Or email at: recruitment@teledirect.co.id

Only shortlisted candidates will be notified.
To view more information on our company profile, please visit our website at www.teledirect.co.id